NetApp Professional Services Engineer 

India, Karnataka, Bengaluru 

788757801

You will provide support to our customers by responding to Incidents, working on Service Requests, Problem Management and Storage Infrastructure Improvements. Experience in supporting a varied clientele is essential as is a strong understanding of NetApp storage-based technologies.To be successful in this role, you would need to have the following:

Experience with any automation tools would be preferred.

Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks).

Knowledge in ITIL methodologies: change, incident, problem and configuration management and certification are desirable

Understanding of managed services delivery and cloud certifications is desirable.

Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms.

Windows server, Linux server and related Operating Systems technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.

Experience in writing basic PowerShell/Python scripts would be beneficial.

Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud and Microsoft Azure) is highly desirable.

Good to have Associate level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator.

Built and maintained strong relationships with internal and external stakeholders.

Infrastructure design, build, deployment and disaster recovery testing.

Working knowledge on containers & microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes and Ansible would be beneficial.

Typically requires a minimum of 8-10 years of related experience with a bachelor’s or any master’s degree or equivalent combination of professional education/training and applicable work experience.