Honeywell Field Service Supervisor 

United States 

785271646

The future is what you make it. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. You will apply your leadership skills to drive team performance and customer service delivery levels. You will ensure engagement in new opportunities for market penetration, team deployment and sales growth through close collaboration with the account managers. You will liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities. You will drive and improve reporting procedures on financial results, targets and budgets. You will lead quick and effective closure of any improvement opportunities. You will define team expectations and communicate those to stakeholders. You will act as mentor to train and develop future leaders.
KEY RESPONSIBILITIES:

• Supervise team activities and performance while maintaining hands on delivery activities.
• Develop team and team members.
• Identify opportunities for operational improvement through performance and business growth.
• Assign and supervise service, spot and project work.
• Collect, reconcile and report operational metrics to the SBL and the customer liaison.

YOU MUST HAVE:

• Technical certificate in the electrical, controls or IT related field or 5 years of experience working in HVAC, fire alarm and/or security systems domain.
• 2 years of contract or project experience including financial oversight.
• Excellent communication skills with customers, leadership and peers.

WE VALUE:

• Bachelors or Advanced degree.
• Previous sales or customer success experience.
• Demonstrated ability to influence at varying levels across the organization.
• Demonstrated ability to operate independently and collaborate with key stakeholders.
• Ability to use experience to appropriately apply the established standards.
• Demonstrated ability to effectively lead and develop a team.

• JOB ID: HRD249203
• Category: Customer Experience
• Location: 68 Darin Drive,Augusta,Maine,04330-7817,United States
• Exempt