BMC Web Operations Specialist 

India, Maharashtra 

784970680

Responsibilities & Duties:

• Author, maintain, update, and publish website content through an enterprise CMS (Adobe Experience Manager) and WordPress.

• Work and collaborate with Dev, QA, Strategy teams to understand all the requirements and assist in the development of new features and capabilities for the website.

• Create, monitor, and test new page designs, components, and templates, following brand and authoring guidelines

• Work closely with internal stakeholder for updating and maintenance of the corporate website

• Monitor and update status of the content ticketing tool, to ensure tasks are delivered on schedule with all requirements completed.

• Overseeing end-to-end localization workflow across the team using translation management tools and systems

• Where necessary, work closely with translation provider to ensure timely production of international content.

• Execute the production and publishing of translated content across web properties.

• Help in site optimization activities for better site performance

• Help the team to proactively work for smooth functioning of the website, making sure there are no broken or bad links on the site

• Balance planned projects and unplanned change request work

• Coordinate online production and content changes across a variety of web properties.

• Assist in documenting procedures and best practices for the team.

Qualifications & Skills:

• Excellent verbal and written communication skills in English.

• Marketing campaign and form creation will be added advantage.

• Bachelor’s degree in communications, marketing, computer science or sufficient related professional experience.

• Experience in AEM and Eloqua or similar tools will be added advantage.

• Knowledge of content management systems, authoring tools, graphic tools, documentation standards and rules, with 3+ years of experience

• Working knowledge of HTML, CSS, and JS.

• Experience working alongside sibling web functions, such as development, QA, Strategy

• Ability to balance multiple high quality work standards against time constraints.

• Process improvements, creative problem solving, and cross-functional collaboration

• Ability to handle high stake, high pressure launches with clear, firm communication to all stakeholders.

• Ability to work as an individual contributor and take ownership.