Microsoft Technical Sales Director 

United States 

77956362

In this role you will be the Global Black BeltTechnical Sales Director

• advancing qualified pipeline in strategic deals and support strategic account wins by landing the solution vision, business value, and securing the customer’s solution design endorsement;
• partner with Sales Team Units to design, demonstrate, and architect technical solutions for complex deals and future growth sales opportunities in strategic accounts;
• assist in delivering and landing business value assessments and proactively address customer technical proof requirements;
• engage and activate partners & Customer Success to support solution design and post sales implementation;
• learn, capture and share win/loss patterns to improve and optimize our sales motions and ensure regional success.

Required/Minimum Qualifications

• 7+ years technical pre-sales or technical consulting experiencein contact center solutions, customer service, CRM, and related business applications

o OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience

o OR Master's Degree in Computer Science, Information Technology, Business or related field AND 4+ years technical pre-sales or technical consulting experience

o OR equivalent experience.

• 3+ years people management experience (including leading virtual teams).

Additional or Preferred Qualifications

• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experiencein contact center solutions, customer service, CRM, and related business applications

o OR equivalent experience.

• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• 5+ years people management experience (including leading virtual teams).

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 10, 2024.

• Ensure strategic account revenue through effective technical sales team management focused on our solution vision, address technical proof requirements, and secure the customer’s solution design endorsement.
• Coach your team on effective partnership with Global Black Belt Sales Specialist, Solution Specialists, Technical Specialists, Partners, & Customer Success to land solution envisioning sessions and business value assessments.
• Attract and retain the best presales talents from the market, coach the Global Black Belt Technical Specialists to support future growth delivery of compelling customer centric solution demonstrations while addressing solution architecture considerations and competitive objection handling.
• Both coach and demonstrate proficiency in delivering pitches, industry-aligned solution plays and licensing.
• Collaborate with product Engineering to understand our roadmap and influence product solution needs and gaps.
• Document win/loss patterns, product gaps, and areas of customer and marketing momentum and share these learnings with the Time Zone leads and Engineering.
• Other
  • Embody our