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Key job responsibilities
- You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.
- Software deployment support in staging and production environments.
- Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time.
- You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback.
- You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs.
- You contribute to operational excellence and perform troubleshooting to resolve defects.
A day in the life
Big Picture: Solve problems at their root, stepping back to understand the broader contextProactive: You display energy and initiative in solving problems.Adaptable: You undertake a variety of tasks willingly. You switch from complex to routine tasks when required. You adapt quickly to new technologies and products.Quality: You demonstrate appropriate quality and thoroughness.Integrity: You act with personal integrity at all times
- - - Bachelor's or Master degree in Engineering or related field
- - - Knowledge and experience in at least one modern programming language such as C, C++, Java, or Perl
- - - Experience building tools for automation (building, testing, releasing or monitoring)
- - - 1+ years of DevOps or SysOps in a large-scale software development environment experience
- - - Strong debugging/troubleshooting skills
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