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IBM Senior Delivery Manager Poland, Lesser Poland Voivodeship, Krakow 778964028
12.08.2024
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• Building Exceptional Client-Facing Team: Hiring, nurturing, and developing a technical client-facing team of exceptional delivery professionals in #GDC.• Creating and maintaining enduring, trusted relationships at technical levels within clients (including CIO’s, CTO’s, Developers, Data Scientists, Architects) and establishing IBM as an essential partner.
• Team Coaching for Success: Coaching your team, with clarity and conviction, to ensure they fully understand how to do their jobs successfully and achieve their KPI including utilization, customer satisfaction and quality standards.
• Profit and Loss Management: Evaluating and managing profit and loss for your assigned resources.
• Growth Mindset Traits in Problem-Solving: Demonstrating growth mindset, courage, curiosity, and leadership in solving problems.
• Experience in IBM Technologies. Foundational knowledge in one or more of the follow-ing technology areas: WatsonX, DB2, Cognos, BWA, Filenet, MQ, Envizi, Sterling, Maxi-mo
• Degree in Computer Science or equivalent
• Strong technical and management hands on experience. 8+ years of management
• Experience leading consulting/customer success or support teams (>20 members)
• Experience working with CI/CD processes, DevOps methodologies and tools such as Git, Jenkins, Jira.
• Excellent people skills, including negotiating, recruiting, motivating, and team building.
• Growth-mindset: Willingness to learn new technologies and processes.
• Highly organized and able to balance multiple priorities.
• Dedication to transparency: ability to report issues and risks and find solutions.
• Strong verbal and written communication skills and the ability to work in a fast-paced environment with remote office locations.
• Work in an agile and collaborative, international and cross-functional environment, including account teams, product management, support, engineering.
• General knowledge of Labor Law (Poland, EU)
• Experience of leading leaders
• Preferred second language: German, French, Spanish, Italian
• Team Coaching for Success: Coaching your team, with clarity and conviction, to ensure they fully understand how to do their jobs successfully and achieve their KPI including utilization, customer satisfaction and quality standards.
• Profit and Loss Management: Evaluating and managing profit and loss for your assigned resources.
• Growth Mindset Traits in Problem-Solving: Demonstrating growth mindset, courage, curiosity, and leadership in solving problems.
• Experience in IBM Technologies. Foundational knowledge in one or more of the follow-ing technology areas: WatsonX, DB2, Cognos, BWA, Filenet, MQ, Envizi, Sterling, Maxi-mo
• Degree in Computer Science or equivalent
• Strong technical and management hands on experience. 8+ years of management
• Experience leading consulting/customer success or support teams (>20 members)
• Experience working with CI/CD processes, DevOps methodologies and tools such as Git, Jenkins, Jira.
• Excellent people skills, including negotiating, recruiting, motivating, and team building.
• Growth-mindset: Willingness to learn new technologies and processes.
• Highly organized and able to balance multiple priorities.
• Dedication to transparency: ability to report issues and risks and find solutions.
• Strong verbal and written communication skills and the ability to work in a fast-paced environment with remote office locations.
• Work in an agile and collaborative, international and cross-functional environment, including account teams, product management, support, engineering.
• General knowledge of Labor Law (Poland, EU)
• Experience of leading leaders
• Preferred second language: German, French, Spanish, Italian
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