Practice Development
- The On-Demand Technical Implementation Lead will assist with most aspects of an Ariba OnDemand implementation including (but not limited to): solutions design, business rule development, user interface configuration and customization, external system integration, technical / end-user training and project management.
- Drive “best in class” business processes implementation on SAP Ariba cloud solution
- The On-Demand Technical Implementation Lead will assist the customer with data extraction from their existing systems, ensuring adherence to data specifications, and resulting in successful integration with Ariba OnDemand Solutions.
- Also influence the opinions and decisions of clients leveraging proven best practices
- Act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Solutions Marketing
Customer Focus
- The On-Demand Technical Implementation Lead, together with other OnDemand Implementation team members, is responsible for customer satisfaction during the successful deployment of solutions.
- Maintains regular communications with Customer representatives during implementation to keep them appraised of current project status
Ariba Solution Expertise
- Is conversant in features, functionality and applicability of the following Ariba OnDemand Solutions:
- Procure to Pay, Procure-to-order, Invoice Pro, Procurement Content and Services Procurement (Field Glass).
- Build solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the customer).
- Be willing to continuously learn new features (and occasionally new technology) and adapt to changing cloud technology and deployment methodologies
Teamwork
- Works with and often lead internal and external resources to optimize customer impact.
- Proactively collaborates and drives the internal team to anticipate and respond to issues that could impact solution deployment
- Executes with minimal guidance and shows strong initiative.
- Maintains regular communications with the Project Manager
- Displays proactive communication (i.e, face-to-face meetings and phone calls are more frequent than emails)
Basic Minimum Qualifications
- Bachelor’s Degree in business / computer science
- Proven experience in IT or procurement-deployment consulting
- 2 years professional experience
- Strong communication skills including:
- Fluency in English and Spanish
- Ability to deliver presentations and lead discussions remotely in a virtual environment
- Ability to delivery presentations and lead discussions on-site
- Strong Organizational skills with proven experience in managing work from multiple projects simultaneously
- Ability to travel on a minimal basis (less than 10%)
Preferred Qualifications
- Management degree or Master’s degree in a technical education
Preferred Experience
- 5 years professional experience (technical consulting or custom development)
- Experience with systems implementation process/methodology including Waterfall and Agile approaches
- Experience implementing or supporting an on-demand solution
- Experience implementing or supporting an ERP system (Oracle, SAP, and PeopleSoft)
- Experience providing software demos/training
- Experience deploying systems based on object oriented platforms
- Experience working with Ariba products
- High level of competency in process design and configuration
Preferred Knowledge
- Technical Education Background (IT, Engineering Degree, Physical Sciences)
- Understanding of procurement and/or Accounts Payable
- Understanding of systems implementation process
- XML – ability to read, define and map XML documents
- SQL – ability to create queries in SQL
- MS Suite – ability to communicate effectively with Excel, Word, PPT, Visio
- UNIX – some background/exposure
- Web services - some background/exposure
- Authentication protocols (SAML, IIS)
- Object oriented programming (Java, Javascript, shell script)
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