Citi Group Engineering Lead Analyst Collaborative Services - VP Hybrid 

United States, Florida, Jacksonville 

777537490

Responsibilities:

• Administer and engineer aspects of Collaborative Services like Confluence, Jira, StackOverflow, enterprise applications, and related technologies.
• Analyze technical needs, document requirements, design and implement technical solutions for Collaborative services.
• Serve as a Subject Matter Expert (SME) for administering and troubleshooting enterprise applications.
• Provide troubleshooting steps and operational documentation to Level 1/2 support team.
• Integrate solutions into existing infrastructure, consult on development projects, deploy solutions that meet business and technical requirements.
• Have strong experience in designing, developing micro-services, REST APIs for public cloud.
• Takes initiative to automate any repetitive tasks/jobs, tests, manual activities using different scripting languages like PowerShell, Python, NodeJS, shell script.
• Experience with DevOps, Continuous Integration and Delivery tools like Jenkins, Maven, Harness and GitHub.
• Review current technologies, tools, and services and make recommendations for their use based on security/compliance, financial, and operational criteria.
• Understanding of vendor licensing models and deployment best practices.
• Evaluate, test, and install critical updates on a regular basis.
• Detect and troubleshoot to solve technical problems.

Qualifications:

• Candidate must be capable of working in a fast-paced, multi-team environment.
• 7+ years’ experience in system and 3+ years’ cloud engineering is considered a subject matter expert in collaborative services.
• Accountable for successful completion of multiple, individual projects simultaneously.
• Communicate effectively by contributing significantly to the development and delivery of a variety of written and visual documents for diverse audiences.
• Excellent technical troubleshooting and process implementation skills
• Exceptional customer service and team collaboration skills
• Strong analytical, problem-solving, and communication skills
• Strong interpersonal skills, with the ability to work effectively in a team environment.
• Experience with permission groups, and permission management across Jira projects, and confluence spaces
• Excellent problem solving and troubleshooting skills.

Education:

• Bachelor's or Master's degree in information systems, computer science, or related field
• Cloud Certification

Anticipated Posting Close Date:

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