Bachelor's degree or equivalent practical experience.
8 years of experience in vendor strategy and operations, either in vendor management (working at the client) or in vendor delivery (working at the supplier).
Experience in change management in a changing environment requiring deadline-driven focus and productivity.
Experience with data spreadsheets, SQL, or Looker.
Preferred qualifications:
Experience in executing operational initiatives within a global team.
Experience in Enterprise/B2B support delivery models or offshore delivery models, operational efficiency transformation, or management/ops consulting.
Knowledge of technologies and leveraging GenAI tools in your day-to-day to enhance the quality deliverables.
Ability to influence without direct authority, to drive change at all levels within an organization, and to build working relationships.