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Amazon Cloud Support Engineer India, Telangana, Hyderabad 777120694
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Key job responsibilitiesWhy AWS Support?
A day in the life
Every day will bring new and exciting challenges on the job while you:
· Learn and use groundbreaking technologies.
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
· Interact with leading engineers around the world.
· Drive customer communication during critical events.
· Drive projects that improve support-related processes and our customers’ technical support experience.
· Write tutorials, how-to videos, and other technical articles for the developer community.
· Work on critical, highly complex customer problems that may span multiple AWS services.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Requires minimum of 2+ yrs experience in relevant technical position.Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
- Some experience with NoSQL technologies like DynamoDB , Redis, MongoDB, Cassandra or Riak
- Good understanding of distributed computing environments
PREFERRED QUALIFICATIONS
- Exposure to Virtualization (VMware, Xen, Hypervisor) ,Prior working experience with AWS - any or all of EC2, S3, EBS, ELB, RDS, Dynamo DB, EMR
- Understanding on IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network
- Monitoring / Troubleshooting tools
- Experience in managing full application stacks from the OS up through custom applications
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