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Cisco Technical Consulting Engineer VPN ASA Firepower 4+ years exp India, Karnataka, Bengaluru 776437575
27.01.2025
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Your Impact
- Provide Tier4 level consultation/troubleshooting on complex and rare network topologies with mixed media protocols to Large Enterprise Cisco customers in NGFW technology.
- Work on complex problems where analysis of situations requires in-depth evaluation of factors.
- Provide systems/product training to customers, and contributing towards building a knowledge base for customer support and internal partners.
- Focal point for high impact, large account problem resolution.
- Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product.
- Interacts with Technical leaders / Development partners within Cisco and with customer end technical leads.
- Experience in Cisco Security Technologies like VPN.
- Customer facing experience is mandatory.
- Good communication skills and ability to convince and build social relationships.
- Ability to work with a multi-functional and geographically diverse team is expected.
- Solve problems creatively and multi-task in a fast-paced and rapidly evolving environment.
- Expertise in troubleshooting complex Security related issues.
- Excellent knowledge of Cisco ASA, Firepower.
- CCIE Security - Desired.
- Ability to Assertively communicate and demonstrate Technical Leadership on Troubleshooting scenarios, especially over Webex / telephonic customer conversations.
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