Verint Pre-Sales Consultant 

Japan, Tokyo 

775879573

Responsibilities:

• Consultative Engagement: Act as a trusted advisor to prospective clients by understanding their business needs and proposing relevant, value-driven solutions.
• Solution Design & Proposal Development: Translate customer requirements into compelling solution proposals, presentations, and demonstrations that clearly articulate business benefits.
• Proactive Collaboration: Work closely with internal teams across APAC to align on strategy, share insights, and ensure a consistent and high-quality customer experience.
• Customer Communication: Lead discussions with clients to explore opportunities, clarify requirements, and guide them through the decision-making process.
• Continuous Learning: Stay up to date with emerging technologies and solutions, and proactively seek opportunities to expand your knowledge and apply new insights to customer engagements.
• Strategic Input: Support proposal reviews, contribute to deployment strategies, and provide input on delivery cost estimates to help stakeholders make informed trade-offs between business goals and technical feasibility.
  

Education and Experience Requirements:

• A BS or preferably a MS degree in a technical discipline and minimum three years industry experience in telecommunications / contact center technology.

Job Requirements:

• A strong solution background and expertise in areas such as telephony, network infrastructure, cybersecurity, IT operations, with a strong emphasis on cloud technology, AI and ML. You should be familiar with a wide range of technologies and have a deep understanding of communication systems.
• You are responsible for leading sales activities from a technical perspective.
• Proactive participation to manage Japan office operation.
• Setting the strategic direction for the sales expansion in the organization. You should work with the Country President, sales executives, other pre-sales peers, marketing, consultants and professional services engineers to plan and execute on the strategic plans.
• Effective communication and collaboration skills are important for Pre-sales Consultant. They should be able to communicate technical concepts to non-technical stakeholders, collaborate with cross-functional teams, and build positive relationships with internal and external partners.
• Need to be skilled problem solvers and rapid decision-making.
• Strong English skills are highly desirable as you need to communicate closely with APAC sales and pre-sales organization members, product houses outside of Japan, almost daily in English.
• You need to support to translate presentations done in English by APAC people to Japanese audiences.