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Citi Group Business Risk Officer - C13 SINGAPORE 
Singapore, Singapore 
775703025

Yesterday
AtCiti, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
  • We empower our employees to manage their financial well-being and help them plan for the future

As a First Line of Defense, you will need to build trusted relationships with key stakeholders including Complaints Management Team, Frontline staff, process owners, control colleagues as well as Second and Third Line partners.


Responsibilities:

  • Review and approve new Investment and Insurance related new products and initiatives. Provide advisory support on development of such products/initiatives from a Controls perspective.
  • Provide advice and address queries in relating to Investment and Insurance related control activities from frontline staff, regional and external stakeholders in capacity as Subject Matter Expert.
  • Advise on Escalation and Issue Management for the Client Advisory team including adequacy of Corrective Action Plans (CAPs), timeliness of CAP closures and sustainability of CAPs.
  • Play a lead role in the coordination and preparation for relevant internal/external audits, compliance and regulatory reviews with internal stakeholders and reviewers.
  • Drive and coordinate inputs for Fair Dealing updates and metrics and Insurance/Investment control updates in the relevant governance forums.
  • Follow up on Sales Practice Risk (SPR) related matters arising from Client Advisory activities to ensure adequate SPR assessment and reporting as appropriate.
  • Support, prepare and coordinate relevant annual and ad-hoc regulatory reporting to the MAS.
  • Coordinate with global and regional stakeholders on Cross Border Activity Policy related controls implementation and ongoing monitoring activities.

Qualifications:

  • At least 8 years of work experience in a control / compliance / audit / investment product role in a financial institution.
  • Strong analytical and problem solving skills
  • Knowledgeable about financial products, financial advisory, legal and regulatory environment.
  • Experience in Investment or Insurance Sales process, risk & control will be an added advantage.
  • Excellent presentation and communication skills in English, both oral and written, with the ability to articulate and present advice and address queries to stakeholders effectively and concisely.
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office
  • Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
  • Resourceful, meticulous and detail oriented
  • Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently within timelines.
  • Effective team player and ability to work with different stakeholders with strong communications and confidently.
  • Broad-minded, with a capacity to learn, apply knowledge and bring improvement to the organization.

Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree
Risk Management


Time Type:

Full time

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