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JPMorgan Senior Associate - Busienss Resiliency 
India, Maharashtra, Mumbai 
775674481

08.04.2025


Job Summary:

  • As a Senior Associate - Business Resiliency in the Transformation team, you will join a newly created team responsible for the end-to-end delivery of resiliency for the Securities Services business.
  • This role is key to ensuring that the business can withstand and recover from disruptions, minimizing the impact to customers, the firm, market integrity, and financial stability.
  • You will closely collaborate across various teams to ensure adherence to firmwide resiliency standards and regulations, and promote best practices within the Securities Services Industry..

Job Responsibilities:

  • Ensure standardization / consistency across Securities Services Operations and Securities Services Business resulting from changes in regulatory requirements or Firmwide led changes; alignment to standards and policies
  • Partner with Plan Managers and Essential Service Managers to ensure material changes, concerns raised are closed on time and plans and Essential Services Summaries are approved on/before deadlines
  • Collaborate with the plan managers to implement the testing requirements across the following areas: Staff, Site, CPOF (critical points of failure) assets, Third party, Applications and Simulations.
  • Conduct comprehensive quality control checks on all plans and Essential Services by critically evaluating the appropriateness of the content in resiliency plans to enhance their effectiveness.
  • Ensure test events are documented in ERMA and closed out effectively with conclusion records, and concerns are tracked to remediation in accordance with required deadlines.
  • Drive Business Resiliency agenda for CIB SSO and SSB Cross LOBs globally. Proactively manage resiliency risks to incorporate appropriate mitigations and controls
  • Support in responding to any incident / crisis event effectively and completing after action review report. Develop a cohesive and effective partnership with business and operations
  • Lead / Contribute to various process improvement resiliency initiatives across the Globe/ Region/ Location.
  • Support in preparation for Regulatory exams / Audits and maintain Governance and Control over the hygiene metrics of the functions within the Securities Services organization
  • Schedule and lead monthly governance forums to highlight upcoming deliverables and asks around resiliency and create accountability for the hygiene metrics
  • Provide metrics for the Securities Services senior management governance forums for the Business Control Committee and Risk and Controls meetings etc.

Required qualifications, capabilities, and skills:

  • Bachelor’s degree or equivalent experience required with minimum 7 years of experience in financial services operational experience
  • Successful track record of delivering results, working to deadlines, with accountability and responsibility for independent workload
  • Demonstrated controls awareness through experience in operations
  • Detail oriented with the ability to work both as a part of a team and independently
  • Demonstrated ability to effectively communicate to multiple levels of management
  • Strong analytical skills with proven ability to analyze results and provide valuable insights
  • Strong time management and multitasking ability
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills:

  • Business Resiliency, Operational & Crisis Management experience preferred
  • Experience in an investment banking Resiliency, Regulatory, Compliance or Operational team is desirable