E-commerce System Analysis : Conduct technical requirement deep dives with clients to understand their business goals and how Forter can help achieve and even outperform those metrics. This may include analysis of various commerce platform workflows (such as through SFCC, Shopify, SAP, etc.), customer identity verification, and/or payment systems (including credit card processing, mobile wallets, and online banking) to identify how Forter's solutions can be implemented.
Solution Design : Support pre-sales activities by contributing to solution design, proposal development, and client presentations. Collaborate with cross-functional teams, including software engineers, analysts, and product managers, to design and architect robust solutions for clients and partners.
Documentation: Create and maintain detailed technical documentation, including architectural diagrams, specifications, and implementation guidelines.
Project Management:Drive end-to-end solution integrations that align with client objectives and timelines.
Technical Leadership : Provide technical leadership and mentorship to the development team, guiding them in the implementation of e-commerce optimization solutions, as well as identifying and filling technical expertise gaps across our Delivery team.
Compliance : Stay up-to-date with industry regulations, standards, and best practices related to payment security and fraud prevention, ensuring our solutions remain compliant.
Risk Assessment: Continuously assess and monitor the risk landscape, identifying emerging threats and proactively adapting security measures to counteract them.
What you’ll need:
Bachelor's or Master's degree in Computer Science, Information Security, or a related field.
Proven experience (5+ years) working specifically within e-commerce or payment system solutions, security, and architecture / implementation, and ideally 8+ years of professional industry experience.
Proven solution design experience, including working with cloud-based services and architecture and a strong understanding of development tooling processes, and methodologies.
Familiarity with machine learning and data analytics for solutions, such as fraud detection.
Exceptional problem-solving and analytical skills.
Excellent communication and collaboration abilities, especially in the field working directly with major enterprise clients, prospects, and partners. Ability to present complex tech concepts to business stakeholders and working well in a cross-functional team environment.
Working knowledge of various payment flows, such as card processing, bank account based payments, online payment platforms (PayPal, etc.), digital wallets (ApplePay, etc.), Buy-Now-Pay-Later services (Klarna, etc.), and more would be a major plus.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
Great Place to Work Certification (2021, 2022, 2023)
in NYC (2022)
#3 on of “Most Innovative Finance Companies” (2022)
Forbes Cloud 100 (2021, )
SAP Pinnacle Awards “ ” (2023)
Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Benefits:
Competitive salary
Restricted Stock Units (RSUs)
Monthly reimbursement for supplementary health plan of your choosing