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JPMorgan Account Manager - Unclaimed Property United States, Ohio, Columbus 772777072
18.09.2025
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Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Partners with the Integration lead to identify new product opportunities that reflect the needs of our Line of Businesses (LOB)s by engaging with them in workshops, meetings, etc.
- Understand LOB's feedback and requirements and convert those into product agnostic capabilities and features on the platform
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Preferred qualifications, capabilities, and skills
- Ability to translate business requirements to functional requests
- Core Banking knowledge or prior experience with core banking products is preferred
- Good understanding of microservice, cloud and domain driven design is preferred
- Ability to work closely with Product Manager to execute on roadmap by planning work with scrum teams and dependencies with impacted partners
- Strong verbal and written communication skills
- Ability to write epics and stories with applicable acceptance criteria to meet the definition of ready
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