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SAP Technology Services Specialist - SAP BASIS 
India, Karnataka, Bengaluru 
772487321

11.07.2024

WHAT YOU'LL DO

As an IT Technology Consultant, you will be responsible for:

  • Handling Incidents, Alerts, and Service Requests
  • Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
  • Planning, setup, implementation, and operation of SAP technologies, achieving ambitious SLAs
  • Conceptual design, configuration, and administration of server landscapes with a focus on Linux Operating systems
  • Troubleshooting and resolving any Application and Database issues that impact the customer's business
  • Managing daily operations ensuring high availability
  • Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
  • Coordination with international teams in global projects/crisis handling/de-escalation initiatives
  • While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

WHAT YOU'LL BRING

  • 5 to 9 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
  • Working knowledge of Business Object Products (BOBI, BODS etc)
  • Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
  • Basic knowledge of Network and Storage
  • Basic knowledge of one or more of the following products is preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
  • Experience working in an international environment, being able to work effectively with international and virtual teams.
  • Capable in technical documentation and creation of knowledge-based assets (KBAs)
  • Ability to continuously acquire new knowledge proactively and independently.
  • Analytical and solution-oriented thinking
  • Effectively resolve/drive resolution of Critical Incident & Problem Management areas.
  • Exposure to the ITIL framework