SAP SAP iXp Intern - Customer Engagement Advisory CEA 

United Kingdom, England, London 

770822314

solve real problems and see your contributions deliver tangible results. Apply your skills, develop new ones, and build a strong sense of ownership over your work and its impact.

October, 2025

Support the Customer Engagement Advisory (CEA) team, with various activities, such as:

• Monitor different entry channels, considering urgency and priority, and distribute the workload among the dispatchers, ensuring balance and accomplishment; check the requests, following specific process guidelines and evaluating relevant information, and dispatch them to the adequate processors.
• Manage service requests, engaging with SAP customers, partners and service delivery colleagues; verify booking requisites, such as the system data from watch alerts, to create service orders.
• Support executive events, designing customer presentations accordingly to SAP branding standards; and strategic initiatives, preparing data analysis for business actions.
• Participate actively in meetings, providing input for leaders’ and topic experts’ decisions.
• Assist new colleagues with enablement sessions and contribute to improve the training materials.
  

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Undergraduate student in Business, Information Technology or related areas, to be concluded in approximately 24 months (2027/2).
• Fluent in English (written and spoken). Spanish is an advantage.
• Passionate for customer success. Experience with customer engagement is a differential.
• Communicative, relational and managerial skills required. Procedural, analytical and automation skills desirable.
• Ability to manage multiple and diverse tasks, presential and virtual, global and regional, individual and collaborative, recurrent and punctual, end-to-end and as part of process.
  

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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