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Job Description:
What you’ll do
In this highly visible and fast paced role, you will partner closely with cross-functional teams and leaders to enable seamless organizational operations.
Lead the end-to-end execution of strategic and business operations.Oversee the optimization of business processes and workflows to enhance efficiency and productivity across GCSC Risk, with a focus on long-term sustainability and scalability.
Manage operating routines that facilitate decision-making, leadership alignment, and team engagement, inclusive of staff meetings, business reviews, All Hands, etc.
Proactive identify and mitigate operational bottlenecks. Champion continuous improvement and process automation.
Create roadmaps, project plans, change management plans, tasks and reporting methodologies to track progress.
Partner with Finance, HR, and other departments to support contingent worker / vendor management, and headcount planning.
Implement performance metrics and an OKR framework to measure operational performance and guide business decisions.
Drive engagement across GCSC Risk including team member communication channels, town halls, and organizational newsletters.
Qualifications:
7+ years of proven experience in business operations, strategy, or program management, with at least 2 years in a fintech or financial services company.
Experience developing both high-level and operational strategy, and leading change in highly matrixed organizations across multiple time zones.
Highly proficient in PowerPoint. Strong analytical skills with comfort working with dashboards and business intelligence tools.
Clear and concise verbal and written communication skills, with the ability to build strong cross-functional relationships, collaboratively effectively, and synthesize complex information into key insights.
Meticulous attention to detail, strong organizational and time management skills
Eagerness to roll up your sleeves to get things done - even the smallest tasks
Bachelor’s degree required.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The U.S. national annual pay range for this role is
$99300 to $216040
Our Benefits:
Any general requests for consideration of your skills, please
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