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Palo Alto Manager Systems Engineering Enterprise team 
Japan, Tokyo 
769905494

14.08.2024
Description

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Recruit and hire new systems engineers into the territory, hiring the best talent in the industry
  • Responsible to train, mentor, and review employees on your team, keeping them engaged and successful in their careers
  • Support field systems engineer team in complex evaluations, problem-solving and challenging customer environments
  • Define and create an updated system engineering training curriculum
  • Develop relationships with channel partners and their technical teams to ensure colleagues are appropriately trained and can support our installations
  • Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
  • Act as a floating systems engineer and fill in for existing team members if there is a resource conflict or vacation coverage challenge
  • Act as an escalation point for pre-sales and post-sales technical issues that arise
  • Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
  • Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
  • Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to plan for
  • Discuss competitor products in the marketplace and positions ours as the best alternative
  • Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
  • Provide design consultation and standard methodology mentorship for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities
  • Ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or our lab facilities
  • Provide advanced 'Partner SE' training for updates in our product suite
  • Maintain a general understanding of competitor selling strategies
  • 50-75% travel within the region

Your Experience

  • Experience as a pre-sales Systems Engineer Manager for 3 years or more
  • Experience as a client-facing Senior Systems Engineer, Solutions Architect, or Consulting Engineering
  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
  • Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
  • Strong communication (written and verbal) and presentation skills
  • Quota driven attitude focused on client's best solution by being a trusted advisor

All your information will be kept confidential according to EEO guidelines.