NICE Senior Business Analyst 

United States, Utah, Sandy 

768543338

Location: Salt Lake City, UT (office based, hybrid work schedule)

In this role you will be analyzing data and partnering with cross functional teams to identify objectives, opportunities, and make business recommendations. Your work will be both analytical and experimental in nature and include prototyping of new analysis, investigating data, evaluating performance, and summarizing your findings back to key leaders for action.

:

• Research, design, and develop data analysis leveraging new and existing tools
• Manipulate and analyze complex, high-volume, high-dimensionality data from varying sources
• Explore high-level, undefined ideas and business problems using structured and unstructured data
• Drive the collection of new data and the refinement of existing data sources
• Provide business improvement recommendations through careful consideration of business value and data analysis
• Analyze, report, and present on findings and behavioral trends
• Spur future product, process, and support innovation
• Investigate AI opportunities to enhance the customer experience, reduce manual work, and/or automate remedial tasks

:

• Degree in data science, computer science, or related fields (or relative equivalent, 3+ years of data science work experience). Advanced knowledge of statistics
• Experience with data analysis tools and capabilities; strong analytical skills
• Experience in researching and implementing algorithms using R, Python, Scala, Java or others
• Experience in data management & modeling, developing dashboards and reports for target set of metrics; inclusive of calculated fields and dynamic dashboards using Industry grade BI Tools like PowerBI, Tableau, Domo, etc.
• 4 or more years of experience in working with business teams to understand objectives, requirements
• Strong verbal and written communication skills, listening skills, and effective presentation skills
• Ability to work cross functionally and communicate to all levels of the business
• Fluent English - a must