KLA EPC SPTS Customer Support Engineer 

South Korea, Hwaseong-si 

767881454

Job Description

• Installation and Warranty support
• Field service activities associated with troubleshooting, diagnostic and repairing highly complex SPTS equipment at customer wafer fab facility.
• Resolve installation / upgrading problems.
• Coordinate equipment schedule to minimize system downtime.
• Generate a close working relationship with the customer
• Timely report field activities
• Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems

Minimum Qualifications

• 2+ years experience within the semiconductor field or other capital equipment
• Degree in Engineering/Science
• Self-motivated and can work independently
• Working in multi-disciplinary environment
• Ability to work overtime and travel at short notice
• PVD or ETCH or PECVD experience is required
• Proficiency in English (speaking and writing)