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The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Design Engineers are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively.This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
• Clearly communicate project status and blockers to leadership and project management.• Perform device build and cabling validation activities.• Manage cabling vendor activities and performing quality assurance activities.• Support Network Engineering deployment activities during scheduled change management windows and participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware• Complete customer requests via Remedy trouble ticketing system• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction. Deliver simple, sustainable and repeatable solutions and processes.• Manage work and priorities through ticketing system and workflow and Collaborate with various stakeholders to remove project obstaclesA day in the life
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Current, active US Government Security Clearance of TS/SCI with Polygraph- 3-5+ years of mid-level and/or enterprise experience as a technician or engineer; or an equivalent combination of education and experience.
- Travel within geographical work area is required, up to 40% travel outside traditional work area may be required possibly including international travel and experience with small project scopes and ambiguous details within a relevant work environment
- Certifications to including CCNA, CCNP or JNCIA.
- BS in Information Systems or Computer Science and/or relevant certifications
- Understanding of infrastructure technologies, including Routers and Switches as well as an understanding of common networking protocols (BGP, OSPF)
- Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
- General comprehension of the various components and sub-components of data center infrastructure
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