Citi Group Analyst Loans Operations Hybrid 

Malaysia, Kuala Lumpur 

766004789

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities:

• This role will be reviewing loan documentation and process loan servicing related tasks. Activities will include independently processing and closing loans within a complex loan operations environment

• Involved in providing day-to-day servicing, which may include booking cash transactions and making payments, input of general ledger entries and (complex) calculations

• There may be possible interaction with other counterparties around positions and outstanding balances/claims

• Supports an expansive and/or diverse array of products (risk and control) /services

• Follows established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and makes recommendations to management to support process improvement

• Designs and analyze moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services

• Makes judgments based on the analysis of factual information, and provides assistance in the implementation of loan documentation process improvements

• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest process improvements, and adhere to audit and control policies

• Often related, but not limited to loan documentation processes

• Timely management and escalation of all inquiries and issues related to loan processing

• Demonstrates a sound level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams

• Demonstrates an excellent knowledge of Bank related systems

• Has direct interaction with external customers to disseminate or explain information

• Individuals at this level exhibit strong executional capabilities

• Utilizes strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years Experience

• Elementary level knowledge of Business Processes, Systems and Tools used in the Loan Process

• Demonstrate understanding of Loan Processes, Procedures, Products and Services

• Basic awareness of managing, preparing, and reviewing loan documentation

• Able to identify, mitigate, manage, resolve, and escalate risks and issues

• Awareness of various risks, policies and control measures and processes

• Comply with applicable laws, rules, and regulations, and adhering to Policies

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

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