As a Global Reference Data- Analyst in the Global Supplier Services team, you will manage and/or review of new supplier/maintenance requests, you will support additional requests via Ariba for mapping supplier details in SAP for Ariba/ePurchase. You will have a chance to identify process improvements, develop enhancement request requirements, write test scripts and test execution. You may also be asked to take on stretch assignments and projects related to supplier/employee setup or processes that are impacted by Global Reference Data setup.
The working hours for the role is.,as you will be working with the US teams and vendors.
Job responsibilities
- Perform QA of Supplier and Employee Set-up along with Setting up Suppliers and Employees in SAP
- Interact with supplier and LOB to collect the necessary information needed for supplier /employee set-up and Tax documentation review
- Maintain Tax rules, codes and rates for SAP locations to help apply correct tax rate at the time of invoicing
- Research around payment rejects which are initiated from Payment Operations due to Incorrect/ outdated payment instructions on Supplier/Employee Master and are corrected thereof to re-initiate the payments
- Map suppliers for Ariba as needed
- Deliver first class service to our customers & Improve end user experience
- Meet 24-48h SLA timeline to process requests and Ensure quality of work is accurate and pass the monthly internal audit reviews
Required qualifications, capabilities and skills
- Experience in data processing, procurement, accounts payable, customer service, or an operations environment
- Personal computer skills with proficiency in Word, Excel, SharePoint, and web-based systems.
- Knowledge of Source to Pay Operations
- Knowledge of SAP and supplier details
- Tax documentation background
Preferred qualifications, capabilities and skills
- Good attention to detail and analyse reporting data
- Good problem-solving abilities with an analytical mind to research and resolve issues
- Ability to understand and implement system/procedure/policy changes
- Builds strong client relationships
- Good written and verbal communication skills
- Works in team environment as well as individually
- Exhibits strong organization skills and effective time management