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About the RoleIn this role, you will:
Support services before they go live through activities such as design, deployment, migration strategy, monitoring, and playbook reviews
Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
Ensure systems are scalable, apply automation, driving service and infrastructure improvements
Troubleshoot production issues and liaise with relevant Engineering or Infrastructure teams to find a resolution
Participate in on-call support, and incident response follow-ups such as post-mortems
Work closely with Engineering teams, Architecture, Infrastructure and Product teams to improve the lifecycle of the InsightIDR services - from inception, design, deployment, operations, monitoring, security, upgrade and maintenance
Continuously develop and refine your own skill set
3+ years of experience in Unix/Linux systems, IP networking, database operations and performance optimization
Experience programming in Python or Shell scripting, knowledge of Git
Knowledge of AWS cloud and its services like EC2, RDS, S3, etc, experience in Cloud operations
Knowledge of monitoring systems
Strong written and verbal communication skills
Bachelor’s degree in Computer Science, STEM-related field, or 3+ years industry experience
Strong plus if you heard about:
Kubernetes and related technologies like Docker etc.
IaC, preferably Terraform
Observability approaches
ELK stack
RESTFul architectures
CI/CD
SRE mindset
We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you feel you have required experience, please don’t be shy - apply today.
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