JPMorgan Technology Support III - Sales Applications Team 

United Kingdom, England, London 

764518505

Job responsibilities

• Manage and optimize production processes to ensure efficiency and quality in Sales applications.
• Monitor environments and proactively address issues to improve operations across Rates, Credit, FX, Repo, and SPG businesses.
• Collaborate with cross-functional teams to implement solutions and drive improvements.
• Communicate effectively with stakeholders to resolve challenges and provide updates.
• Build and maintain strong relationships to enhance service delivery and client satisfaction.

Required qualifications, capabilities, and skills

• Bachelor's degree in STEM or related field, or equivalent experience.
• Demonstrable experience in technical support or similar roles, preferably in applications support.
• Strong communication skills and ability to work collaboratively with diverse teams.
• Willingness to learn and adapt to new challenges and technologies.

• Passion for technology and innovation, with a proactive approach to problem-solving.

Preferred qualifications, capabilities, and skills

• Experience in financial services or investment banking, particularly in the Sales Applications space.
• Proficiency in Unix, SQL, Python, and scripting.
• Familiarity with monitoring tools such as Geneos, Splunk, Dynatrace, and Grafana.

• Understanding of financial markets and trading systems is a plus.