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JFrog Senior Technical Writer- JFrog Security Israel, South District, Merhavim Regional Council 764300765
07.07.2024
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As a Senior Technical Writer at JFrog you will…
- Innovate: Think outside the box while documenting a suite of security products, addressing multiple personas and complex use cases within the DevSecOps domain
- Collaborate: Work closely with Product Managers, Developers, and other Subject Matter Experts to understand requirements, create outlines, and document new features
- Create: Produce structured, clean, and intuitive end-user documentation, including user guides, release notes, use cases, API content, and more
- Focus on Users: Tailor content to user personas and their goals, ensuring it meets user needs rather than just describing product features
- Manage Releases: Oversee the bi-weekly Release Notes preparation process, tracking releases, coordinating with other writers, and working with stakeholders for both SaaS and Self-Hosted releases
- Enhance Usability: Participate in usability efforts for new developments, including writing microcopy (UX writing) and providing feedback on UX/UI for the product
- Track and Document: Use Jira and other tools to track features and enhancements, identify requirements, and write new content to accompany releases
- Collaborate and Innovate: Work with other writers on projects such as updating the documentation style guide, contributing to the design system, and contributing to our internal wiki
- 5+ years of experience as a Technical Writer in an enterprise software development environment
- English at native level
- Strong interpersonal skills with the ability to build and maintain key relationships
- Excellent writing skills with an ability to structure content effectively and write clearly
- Ability to work independently with a strong sense of responsibility and commitment
- Capable of working accurately and quickly with attention to detail
- Ability to multitask and meet tight deadlines, doing what’s required to release content on time, including occasionally jumping online at less conventional times
- Previous experience in a security company within the DevSecOps domain is highly advantageous.
- Experience with topic-based authoring and content reuse
- Knowledge of Security principles, DevOps processes, and tools
- Experience with REST APIs, Open API 3.0 (Swagger), or Bash scripting / Linux
- Technical knowledge or experience such as coding, HTML, networking, databases, working in public clouds (GCP, AWS, Azure), working in a CLI / console
- Experience with tools including Paligo, Fluid Topics, Figma, Jira, Google Docs
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