JPMorgan Business Resiliency Associate 

United States, Ohio, Columbus 

76408718

Job Responsibilities:

• Support incident management leaders in performing threat assessments and responding to incidents.
• Facilitate situation rooms involving multiple stakeholders to ensure effective crisis management.
• Collaborate with resiliency management partners to understand and implement recovery strategies.
• Take ownership of assigned tasks during incidents, monitor the incident repository, and respond to alerts from Global Security, Global Real Estate, and Technology teams.
• Serve as a Subject Matter Expert (SME) on weather patterns and meteorological events, maintaining constant awareness of weather conditions.
• Stay informed about external factors such as political, social, and civil unrest, as well as atmospheric conditions that may impact the bank's operations.
• Provide regular status updates, lead incident calls, and present information to senior leaders.
• Maintain and update training procedures to ensure preparedness.
• Participate in the incident management team's on-call schedule and be ready to escalate emergencies to senior leadership as needed.
  

Required Qualifications, Capabilities and Skills:

• Bachelor’s degree in Emergency Management, Meteorology, Atmospheric Sciences, Security or related field.
• 5+ years of experience in supporting crisis and/or emergency events.
• Experience in supporting Business Resiliency or Business Continuity, ideally within a matrix corporate environment
• Background in emergency and crisis management, with demonstrated experience in handling complex incidents and coordinating response efforts.
• Expertise in meteorology, with a strong understanding of weather patterns and meteorological events that can impact business operations.
• Strong understanding of emergency management and crisis response protocols.
• Excellent communication and leadership skills, with the ability to present to senior leaders.
• Ability to work collaboratively with multiple stakeholders and manage complex situations.
• Expertise in meteorology and awareness of global events affecting business operations.
• Experience in incident management and familiarity with monitoring and alert systems.

Preferred Qualifications, Capabilities and Skills:

• Master's degree in Business Administration is desirable but not mandatory.
• Proven ability to assess threats and develop effective response strategies in collaboration with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.
• Excellent communication and interpersonal skills, with experience presenting to senior leaders and facilitating discussions among diverse stakeholders.
• Familiarity with monitoring and alert systems used in incident management.
• Ability to stay informed about global events, including political, social, and civil unrest, and their potential impact on business continuity.
• Experience in developing and maintaining training procedures related to emergency preparedness and response.