JPMorgan Payment Lifecycle Analyst 

Philippines, Quezon City 

76385593

Job Responsibilities:

• Manage the day-to-day Operations for FXPM services
• Understands and knows how to process different Payment Clearing systems and SWIFT message types (such as MT100 series and MT200 series) particularly those involving FX conversions.
• Collaborates with global partners to meet client deliverables with a high level of urgency and accuracy
• Conduct regular review of processes and help analyze FX infrastructure to determine gaps or opportunities for productivity
• Engage with all team members and help drive people agenda initiatives as determined by the function and the corporate center
• Participate in the execution of tactical and strategic projects and ensure deliverables are met with the appropriate due diligence
• Provide transparency to management through required BAU performance metrics (e.g. productivity, SLA, error reporting, etc.)
• Participate in issue resolution from clients, business partners and other internal function and promptly escalate to line management where applicable
• Participate in meetings at the operational and project level, where applicable
• Demonstrate ability to represent team in key senior meetings within the function
• Understand resiliency planning and ensure successful resiliency testing results and execution

Required qualifications, skills and capabilities:

• Minimum 3 years of banking operations experience particularly in FX processing or Payments processing at a supervisory role
• A proven experience in executing highly technical operational processes and sustained delivery of services to clients while ensuring compliance with internal policies and procedures, and driving process improvements
• Good balance between analytical skills and interpersonal skills
• Demonstrate ability to face off very demanding stakeholders and ability to participate in large scale impact program execution
• Strong understanding of the Cash and FX transaction lifecycle & cash management
• Strong problem solving skills to identify, understand and address operational and technical issues
• Proficient in computer applications including MS Office applications and other common business enterprise software
• Basic understanding on SWIFT, Account reconciliation or FX products
• Good written and oral communication

Preferred qualifications, skills and capabilities:

• Knowledge in automation tools such as Alteryx, UIPath, Tableau, etc. is a plus but not required
• Working knowledge in common business process improvement tools such as Lean Sigma is a plus but not required