Philips Order Management Specialist fixed term contact 

Poland, Łódź Voivodeship 

763523162

Your role:

• End-to-End Order Management: Handle the full ordering process, including configuration checks, booking orders, and tracking shipments.

• Customer Support: Collaborate with innovative healthcare providers to ensure smooth delivery of health products (only business clients).

• Emergency Product Orders: Prioritize and manage orders for critical medical devices, ensuring urgent needs are met efficiently.

• SAP: Leverage SAP for order processing and tracking.

• Cross-Departmental Collaboration: Work with account managers, project managers, and product managers to align on customer needs and ensure operational excellence.

• Problem-Solving: Address and resolve order-related issues swiftly to maintain customer satisfaction.

Our benefits:

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of training & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

You're the right fit if:

• You have experience in fields related to customer service, order management, procurement, supply chain or logistic

• You know English language on min. B2

• German language knowledge is nice to have

• You are an excellent problem solver and have good organization skills

• You are a team player and have good communication skills