This role will be part of a growing global team within Central Controls who are responsible for executing quality assurance reviews over the MCA enterprise wide and will:
- Challenge the quality of MCA policy, standard, procedures and practices.
- Verify that established standards and processes are followed and consistently applied.
- Recommend actions that will address the root cause of identified operational weaknesses in order to prevent recurrence by changing design and/ or execution.
- Identify execution errors for prioritized remediation.
This role requires an individual with strong assurance experience and a desire to work in a fast paced, agile, and dynamic environment where priorities and expectations change. The individual in this role will report to an MCA QA Director.
Responsibilities:
You will work within the Central Controls team conducting Quality Assurance Reviews over the MCA across all Business and Functions, with tasks including:
- Execution of enterprise-wide MCA QA reviews in accordance with Citi’s Standards and Procedures set up by Central Controls.
- Completing QA Review scripts across all in-scope Businesses and Functions and gathering evidence for areas of concern.
- Establishing and maintaining strong working relationships across all lines of defense including within Central Controls. Businesses and Functions, Operational Risk, Independent Compliance Risk Management, and Internal Audit.
- Collaborating closely with stakeholders as exceptions emerge and ensuring these are communicated to management on a timely basis.
- Developing recommendations to strengthen internal controls and improve operational efficiency, where appropriate.
- Designing and leveraging intelligent solutions to enhance data analytics to support sampling methodologies and MCA QA coverage.
Qualifications:
- 10+ years of relevant experience in Business Risk and Control
- Background in controls management, audit, quality assurance, operational risk management or compliance preferred; or equivalent subject matter expertise in a relevant business/function.
- Interpersonal skills with the ability to work collaboratively and influence people at all levels of the organization and across different geographic locations.
- Ability to quickly understand complex subject matter, demonstrate critical thinking and communicate effectively.
- Excellent communication skills required to negotiate internally, often at a senior level.
- Proficient in MS office.