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Salesforce Business Systems Manager Canada, Ontario, Old Toronto 762227925
20.03.2025
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Job Category
Software EngineeringJob Details
Market business requirements and new acquisition integrations and bring forward-thinking innovations to enhance ouroperations or sales experience.
You will utilize your deep technical competencies and functional business expertise to identify, evaluate, and develop systemsand procedures that meet business user requirements and follow general IT and Finance audit guidelines. To do thissuccessfully, you will work closely with multi-functional teams to understand business needs, and IT development to providepartners is essential to your success in this role.
Responsibilities:
- Collaborate with internal collaborators and document product requirements: business andfunctional/non-functional
- Develop and document project metrics with the core team and project management office
- Document supporting details to requirements such as process diagram and data flow diagrams and data mapping
- Develop product vision and strategy
- Create effective presentation and delivery of presentation to collaborators or audience
- Implement as product owner in the Agile process from requirements gathering to deployment:
- Deliver quality and clear user stories
- Effective refinement of user stories with development and QA teams
- Effectively prioritize work for the scrum team
- Liaise between collaborators and Business Technology to ensure requirements are complete and fully developed as
- specified
- Coordinate End-to-End testing and User Acceptance Testing with all collaborators. This includes:
- Setting up testing timeline, testing scope, identify testers and their responsibilities
- Setting up checkpoints and triage for bugs and change requests
- Own and communicate status and timeline of assigned projects to project core team and leadership
- Ensure new processes and changed processes are scalable and flexible to meet future business needs. Design
- processes that can be implemented with minimal disruption to supporting systems and are cost effective.
- This role will also support the Director with managing the Technology backlog and preparing monthly portfolio meetings
- with leadership
Qualifications:
- A minimum of 5-8 years of experience as BSA/product owner with technology projects is required.
- Prior experience working as product owner on scrum teams
- Experience in incentive sales compensation is preferred
- Experience working on Salesforce platform
- Excellent oral and written communication skills, including presentation skills and process documentation
- Experience working with IT development staff on software development projects: displays solid understanding of basic
- data model, data dependencies, and system integrations
- Strong analysis, project management, and reporting capabilities
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