Responsibilities
- Design, plan and implementation of integrated solutions
- Tune systems for maximum available performance
- Respond to and assist in production operations in a 24/7 environment
- Troubleshoot and resolve issues both proactively and as discovered
- Application support and administration for Sterling Integrator and File Gateway, IBM MQ, SWIFT, and other applications
- Manage application configurations, patch levels and evolution paths
- Provide technical analysis, resolve problems, and propose solutions
- Provide support to and coordinate with developers, operations staff, release engineers, and end-users
- Educate and mentor team members and operations staff
- Participate in a weekly on-call rotation for after-hours support and change events
Knowledge and Experience
- Bachelor’s degree in CIS or equivalent experience in Computer Science / Information Technology
- 5+ years experience with IBM Websphere MQ
- Strong initiative to learn and assimilate new software/technologies and improve business processes.
- Demonstrated knowledge of Linux Operating Systems (RedHat variants preferred)
- Demonstrated fundamental knowledge of Windows Operating Systems (2019+)
- Fundamental understanding of the SDLC process, and tools. (GIT, Jenkins, Puppet, etc.)
- Fundamental understanding of Operational Concepts. (DR, BCP, Prod vs. Non-Prod)
- Functional Application Development Knowledge (GoLang, Python, BPML, JavaScript, Bash, PowerShell and/or others)
- Top-tier analytics and problem solving
- Ability to work in a fast-paced service-oriented team environment
- Customer focused, and dedicated to the best possible user experience
- Communicate effectively with both technical and business resources
- Fluent speaking, reading, and writing in English
Preferred
- 1+ years broad experience with Sterling Integrator and File Gateway (MFT and/or EDI)
- 1+ years experience with LDAP systems
- Experience in automation tool development and methodologies
- Strong understanding of project management, organization, and time management
- Basic understanding of SQL Database concepts (Oracle, MySQL)
