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EY Senior Manager - HR Operations CBS TAL Learning Gurgaon 
India, Haryana, Gurugram 
761262034

18.09.2025

Requisition Id : 1643149

CBS - TAL - Learning :

Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.


Your key responsibilities

Technical Excellence

Core Skills & Capabilities –

Budgeting & Resource Optimization:
Develop and propose the annual leadership learning budget.
Monitor and manage budget utilization.
Identify cost-efficient delivery models without compromising on quality.


Business Awareness:
Develop good knowledge of EY India service lines to understand business requirements.
Stay abreast with changes in the business to be able to proactively provide required solutions.


Project & Program Management:
Deliver large-scale programs across multiple regions within India.
Build detailed program plans with defined workstreams, owners and timelines.
Coordinate and collaborate with cross-functional stakeholders including talent, operations, finance, service lines and vendors.
Ensure timely delivery, proactive issue resolution and seamless learner experience.
Review and build collaterals and manage post branding activities for Marquee programs as required


Operational Excellence & Compliance:
Ensure learning operations are compliant and accurately captured in internal systems.
Review learning MIS for accuracy and analyse MIS for trends.
Develop Dashboards to report out learning targets coverage and adherence to multiple stakeholders.
Develop and implement strategies to promote learning platforms and solutions that enhance engagement and drive learning hours.


Facilitation:
Serve as a lead facilitator for internal leadership learning initiatives, contributing to a culture of continuous development.
Facilitate local and global leadership programs.
Facilitator Management:
Build and maintain a strong pool of internal and external subject matter experts (SMEs) and facilitators across regions.
Identify and recommend suitable trainers (internal/external) based on program needs and content requirements.


Skills and attributes

To qualify for the role you must have
Qualification

Bachelor's degree in Business, Human resources, or a related discipline
Minimum 14+ years of relevant experience.
Prior experience in Learning & Development, Trainings.


Ideally you’ll also have

Strong communication, facilitation, relationship-building, presentation and negotiation skills.
Be highly flexible, adaptable, and creative.
Comfortable interacting with senior executives (within the firm and at the client)
Strong leadership skills and supervisory responsibility.


14+ years of experience in Learning & Development, with experience in Leadership learning.
Proven experience in managing large-scale leadership development programs.
Strong program design, stakeholder management and team leadership capabilities.
Exposure to leadership competency models, talent frameworks and adult learning principles.


What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.