Cisco Account Manager 

Sri Lanka, Western Province, Colombo 

760717808

As the Account Manager, you will be entrusted with developing and handling strategic relationships across key stakeholders, including Ministries, Government Agencies, State-Owned Enterprises (SOEs), and leading private-sector institutions. You will drive mission-critical technology initiatives that align with national imperatives—such as digital infrastructure, e-governance, public service modernization, healthcare innovation, connected education, and national security.

Your Impact

Engage Public Sector & Enterprise accounts and exceed quota targets.

Strategic Customer Engagement & Relationship Management

• Lead Cisco’s customer relationships across key Public Sector and Enterprise accounts in Sri Lanka, including Ministries, Regulatory Bodies, State-Owned Enterprises, and large private organizations.
• Build and maintain deep, positive relationships with C-level executives, technology decision-makers, funding agencies and operational partners.
• Understand customer mandates (e.g., Digital Economy, Smart Nation, E-Government, Health Tech, edtech), public policies, procurement cycles, and national development goals.

Sales Account Leadership & Execution

• Define and complete strategic account plans that align Cisco’s solutions with customer priorities.
• Deliver on growth targets and sales KPIs across Cisco’s product and service portfolio including Networking, Security, Collaboration, Data Center, and Software (SaaS).
• Drive solution selling and value-based engagements with clear return on investment articulation, strategic value assessments, and transformation roadmaps.
• Navigate complex procurement processes including government tenders, framework agreements, and channel partner enablement.

Territory, Pipeline & Partner Ecosystem Management

• Maintain an active, high-quality 4-quarter pipeline and deliver accurate forecasts.
• Collaborate cross-functionally with pre-sales (Solution Engineering), product specialists, channel managers, and marketing teams.
• Leverage Cisco’s ecosystem of technology and delivery partners to drive customer success and scalable go-to-market initiatives.

Minimum Qualifications

• 10+ years of shown B2B sales experience in public sector and enterprise technology markets, preferably in Sri Lanka .
• Prior success in selling sophisticated IT solutions (networking, cloud, cybersecurity, collaboration, SaaS) to CIOs, CTOs, IT Directors, and Digital Transformation leaders in Public Sector.
• Strong understanding of Sri Lanka’s public procurement processes, government digital strategies, and enterprise transformation trends.
• Proven track record to influence policy partners, interpret government RFPs, and win strategic IT projects through consultative selling.
• Experience working with system integrators, beneficial resellers, and local channel ecosystems.

Personality & Fit

• A self-starter who thrives in fast-paced, high-stakes environments.
• Technically curious, commercially savvy, and highly customer-centric.
• An articulate communicator, confident presenter, and influencer with integrity.
• Collaborative, team-first attitude with the ability to mobilize the One Cisco team to deliver value.