Honeywell Technical Support Manager 

United States 

760620492

Key Responsibilities:

• Lead and manage the Technical Support team, providing guidance and support.
• Ensure timely and effective resolution of technical issues, meeting customer expectations.
• Develop and implement strategies to optimize technical support operations.
• Collaborate with cross-functional teams to drive continuous improvement initiatives.
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams.
• Monitor and analyze technical support performance metrics to identify areas for improvement.
• Manage and allocate resources effectively to meet business objectives.
• Stay updated with industry trends and advancements and provide recommendations for improvement.

You Must Have:

• Minimum of 6 years of proven experience in technical support management or a similar role.
• Strong technical knowledge and expertise in relevant technologies.
• Excellent leadership and team management skills.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in driving process improvements and implementing best practices.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.

We Value:

• Bachelor’s degree in engineering or a related field.
• Master's degree preferred.
• Strong leadership and strategic thinking.
• Ability to drive change and innovation.
• Results-oriented approach and ability to drive projects to successful completion.
• Excellent problem-solving and analytical abilities.
• Strong business acumen.
• Ability to build and maintain strong relationships.

• JOB ID: HRD228674
• Category: Customer Experience
• Location: 715 Peachtree Street, N.E.,Atlanta,Georgia,30308,United States
• Exempt