JPMorgan CIB Production Management - Equity Derivatives Associate 

United Kingdom, England, London 

760490230

Job responsibilities

• Provide daily technical expertise and operational support to ensure maximum production stability for Front Office and Middle Office applications.
• Support applications throughout the entire trade lifecycle, including algorithmic trading, trade execution and booking, market data, and risk management.
• Build collaborative relationships with other members of the Production Management team across different regions and within the organization as needed.
• Translate production issues into technical defects and manage defect resolution.
• Resolve production technology incidents promptly, ensuring timely engagement, escalation, and effective communication with business, technology, and vendor partners.
• Engage with project teams throughout the project lifecycle, particularly as projects approach go-live, to ensure successful delivery.

Required qualifications, capabilities, and skills

• Experience troubleshooting, resolving, and maintaining information technology services.
• Proficient in SQL and stored procedures, with experience in Sybase and Oracle databases.
• Knowledgeable in UNIX, with a preference for Linux experience, and capable of troubleshooting performance and business-as-usual (BAU) issues.
• Understanding of the FIX protocol and ability to trace orders across components.
• Demonstrated expertise in solving and managing complex problems, with keen attention to detail.
• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud.
• Experience in observability and monitoring tools such as Geneos, Graphana and Dynatrace.
• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework.

Preferred qualifications, capabilities, and skills

• Familiarity with equities and derivatives products.
• Experience in scripting or development experience in Perl, Python, or Bash.