What you'll do...
- Design, Implement, and Manage: Assist in creating the design, implementation, and ongoing management of Microsoft 365, Microsoft Exchange, and Microsoft Office environments.
- System Administration: Perform advanced system administration tasks, including but not limited to configuration, monitoring, and troubleshooting of Microsoft 365 applications, Exchange 2019, Office, and Proofpoint archival platforms.
- Automation and Scripting: Develop and maintain automation scripts to improve efficiency and reduce manual intervention in repetitive tasks.
- Performance Optimization: Monitor system performance and make recommendations for improvements to optimize the performance of Microsoft systems.
- Disaster Recovery: Develop, maintain , and testing of disaster recovery plans for Microsoft systems, ensuring rapid recovery and minimal downtime.
- Collaboration: Work closely with other IT teams and departments to ensure seamless integration and support for all IT infrastructure components.
- User Support: Provide Tier 3 support for complex issues related to Microsoft 365, Exchange, and Office, working closely with helpdesk and other support teams.
- Documentation: Create and maintain detailed documentation for system configurations, procedures, and troubleshooting guides.
- Project Management: Lead and participate in IT infrastructure projects, ensuring timely
- Bachelor’s degree in Computer Science , Information Technology, or a related field; equivalent experience may be considered.
- 5+ years of experience in IT infrastructure with a focus on Microsoft technologies, including Microsoft 365, Microsoft Exchange, and Microsoft Office.
- Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Exchange Online, or similar are highly preferred.
- Advanced knowledge of Microsoft 365, Microsoft Exchange 2019, and Microsoft Office.
- Strong understanding of Active Directory, DNS, DHCP, and Group Policy.
- Experience with PowerShell scripting for automation.
- Familiarity with cloud services and hybrid environments.
- Experienced in utilizing and analyzing of networking troubleshooting tools such as Wireshark/ Netmon , Fiddler, and Charles Proxy.
- Deployment of applications using Intune and SCCM
- Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
- Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.
- Ability to work effectively both independently and as part of a team.
- High level of attention to detail and accuracy.
The above information has been designed to the general nature and level of work performed in the role. It is not designed to or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or to innovate at scale,
Flexible, hybrid work
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, information systems, information technology, or related area and 2 years’experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization-related technologies.
Option 2: 3 years’ experience in technology infrastructure engineering across areas such as compute, storage, network, mobility or virtualization relatedtechnologies.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
508 Sw 8Th St, Bentonville, AR 72712, United States of America