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Microsoft Cloud Solution Architect Data & AI/ISV South Korea, Seoul 75912753
13.08.2024
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Join our team and be at the forefront of innovation with Microsoft! We’re looking for a dynamic individual who excels in:
- Understanding Partner Needs : You’ll have the opportunity to gather insights directly from partners, diving deep into their technical preferences, business requirements, and the competitive landscape.
- Solution Mapping : Utilize your expertise to align architecture and digital transformation solutions with the strategic business outcomes of our partners.
- Relationship Building : Expand your network by developing meaningful connections with partner architects, technical specialists, and decision-makers.
- Leadership : Guide your team members to prioritize exceptional partner experiences through efficient delivery.
- Performance Optimization : Advise our partners on best practices to optimize their performance with Microsoft technologies.
- Competitive Analysis : Use your industry knowledge to identify Microsoft’s competitive advantages and lead persuasive conversations with partners and customers
- Innovation : Contribute new ideas to enhance our intellectual property, technologies, and processes, ensuring we stay ahead of the curve for our designated partners.
- Collaboration and Sharing : Share your strategic technical insights and ideas across internal Microsoft teams and communities, leveraging your thorough knowledge of our products and their place in the market.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Additional or preferred qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). 4+ years experience working on technical projects. 4+ years experience working in a customer-facing role (e.g., internal and/or external).
Business Impact
- Identifies growth opportunities : Utilizes knowledge of Microsoft’s and competitors’ products, services, and value propositions in customer/partner conversations.
- Increases consumption : Aligns with Customer Success Account Management and other team members on customer/partner priorities to drive growth via cost optimization, operational excellence, and security.
- Drives architecture design : Conducts resiliency reviews and technical optimization leading to increased customer/partner usage and consumption.
- Ensures application resiliency : Aims for minimal points of failure in customer/partner applications.
- Provides thought leadership : Offers consultancy in technical solution design, development, and deployment, supporting customers/partners throughout implementation.
- Anticipates technical blockers : Proactively works to resolve issues accelerating consumption and solution implementations.
- Applies broad knowledge : Meets business and IT requirements by leveraging a wide range of Microsoft solutions.
- Shapes customer requirements : Enhances and refines customer needs to better fit Microsoft solutions.
- Advises on best practices : Guides customers/partners to operate and optimize performance in line with Microsoft’s recommendations.
- Applies governance and risk management : Adheres to quality assurance standards, communicates, and minimizes risks while ensuring solution excellence.
- Maintains pipeline hygiene : Uses standard tools for accurate opportunity, milestone execution, and pipeline management.
- Leverages competitive knowledge : Understands industry trends and competitor solutions, positioning Microsoft’s strengths to win over customers/partners.
Partner Centricity
- Partner Engagement : Actively listens, challenges respectfully, and presents insights and alternatives to guide partners in the right direction.
- Team Guidance : Leads team members to focus on delivering an efficient and seamless customer/partner experience.
- Success Conditions : Supports defining success metrics for partners and anticipates needs to improve their experience and value realization.
- Insight Gathering : Collects feedback on technical preferences and business needs to map solutions to partner outcomes.
- Voice of the Partner / Customer : Drives new feedback and insights across internal teams and represents customer/partner interests to shape Microsoft’s products and services.
- Relationship Development : Builds and enhances relationships with cpartner architects, technical specialists, TDMs, and stakeholders.
- Solution Demonstration : Addresses partner requirements with technical architectures and validates solutions through collaborative design sessions.
- Partner Success Alignment : Understands and aligns work with the Partner success plan to meet partner/customer needs.
- Skilling Support : Acts as a trusted technical advisor to facilitate discussions, enable operational health, and close customer skill gaps through knowledge transfer.
Technical Leadership
- Develops Learning Plan : Proactively creates a technical and professional learning plan with manager support.
- Role Model : Demonstrates effective technical readiness and mentors less experienced colleagues on both technical and non-technical concepts.
- Participates in Events : Engages in development opportunities like Ready, Build, Ignite, and external technical community events to share knowledge.
- Shares Insights : Provides strategic technical input to internal teams and the larger Microsoft community, leveraging deep knowledge of Microsoft products.
- Innovates IP : Generates ideas for improvements to intellectual property, technologies, and processes for customers/partners.
- Drives IP Reuse : Identifies opportunities for IP reuse, best practice sharing, and consumption acceleration.
- Identifies Gaps : Proactively communicates gaps in delivery to leadership and develops new IP to address these gaps.
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