SAP Chief Staff SAP Concur Midmarket Marketing 

United States, Washington, Bellevue 

759076993

JOB DESCRIPTION

There are four key components of this role, and candidates will need to demonstrate competence across each:

• Operational management
• Rhythm of the business management
• Communications interface
• Cultural steward

Responsibilities:

• Operational management:
  • Manage budgeting and reporting, including intersections with finance and procurement, so that marketing budgets are targeted, fully optimized, and ROI maximized.
  • Operationalize and track the headcount processes, in alignment with HR and finance, to ensure marketing has the resources needed to succeed and that recruiting is optimized.
  • Track and report global KPIs against goals for SAP Concur and SAP.
• Rhythm of the business management:
  • Drive the rhythm for the team, including all-hands, LT meetings, leadership summits, offsites and all-up meeting cadence.
  • Ensure connection to SAP, effective participation within SAP Corporate Marketing, and connection to the rest of Concur.
  • Coordinate organizational changes including communication cascades, system changes.
• Communications interface:
  • Drive team-wide communications using diverse channels to ensure broad understanding and alignment on focus areas and progress.
  • Integrate with broader Corporate Marketing and SAP communications channels to ensure priority messages are shared widely.
• Cultural steward:
  • Help further the culture of trust and transparency that the team has developed by engaging in initiatives designed to improve the working experience of marketers.
  • Analyze results from people surveys and other instruments to identify opportunities to improve trust across the organization.
  • Ensure effective execution against people objectives including goal setting, development plans, training and organizational realignments.
• Additional expectations:
  • Partner closely with other members of the Office of the CMO (oCMO) to maximize the impact of the function.
  • Influence and build relationships with all levels and functions of the global organization.
  • Be able to successfully navigate within a highly complex organizational matrix.

Qualifications, experiences and skills:

• 10+ years marketing experience in the B2B software industry, ideally in a complex enterprise organization.
• BS required; MBA preferred.
• Operational excellence, with experience in analytics, budget and/or forecasting.
• Temperament to handle and appropriately deal with confidential information.
• Proven planning experience and capabilities to manage complex business rhythms.
• Excellent writing, presentation and communication skills, with the ability to clearly explain complex issues to a range of audiences.
• Interest in, and EQ to support, cultural topics surrounding a large, diverse team.
• Resourcefulness and ability to drive projects autonomously, with limited oversight.
• Flexible and adept at navigating ambiguity and managing multiple projects, deadlines and competing priorities.
• Experience of building strong relationships up, down, and sideways in an organization.
• Experience managing cross-functional projects with a focus on the business outcomes.
• Exceptional problem-solving, business judgement, and analytical skills.

• Natural curiosity, and excitement to stay abreast with the latest technology trends and best practices.

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