This is a hands-on, builder role where you will help define and drive operational practices, not simply maintain existing ones — building relationships with software development teams including, project managers, engineering managers, and internal customers; backing up leadership in key meetings; driving adoption of new processes; and ensuring operational efficiency across a fast paced, sophisticated environment.You will be trusted to use strong discernment: independently taking action when appropriate and pulling leadership in when needed. Success requires being comfortable operating without perfect information, navigating ambiguity, influencing outcomes, and coordinating multiple sources of truth.- Lead and unify multiple sources of truth across systems and tools, bringing clarity to portfolio tracking, reporting, and workforce capacity planning- Prepare and deliver executive-ready reports and dashboards, translating complex workforce and project data into actionable insights- Foster a culture of operational perfection, accountability, and continuous improvement across the portfolio