Bachelor's degree or equivalent practical experience.
Experience in diagnosing and troubleshooting one of the following, operating systems and computer/server hardware or networking protocols.
Experience with performing component-level repairs on IT equipment.
Ability to lift/move 50lb (23kg) of equipment and to exert physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including working weekends, holidays and on a shift-based schedule as required.
Preferred qualifications:
Certification and completion of Google IT Support Professional Certificate program.
2 years of experience diagnosing and troubleshooting one of the following, operating systems and computer/server hardware or networking protocols.
Experience working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome challenges.
Ability to adapt to changes in a dynamic work environment.