Philips Proactive / Connectivity Expert - MR CT India, Tamil Nadu, Chennai 757538791
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Your role:
The Proactive / Connectivity Expert will be the Engineering specialist for his respective modality such as CT / AMI, MRI.
Must demonstrate technical competency for remote support.
He / She will remain updated abreast with the latest technological developments of the modality in the market and appraise the organization with such developments & related competitive information.
He / She will be the nodal point for the technical issues faced in zone for their respective modality.
RSN or other available remote tools & suggestions to field team
Alert handling, Pro-active monitoring.
You're the right fit if:
KPI’s – Deep knowledge for all delivery KPI’s and ensure performance within targetCall Analysis.
Technical analysis for identifying any failure pattern & timely brainstorming for same.
Remote Diagnostics – must have capability to prepare repair plan based on log analysis.
Must demonstrate skillset for usage of PRS tools.
Indicate if this role is an office/field/onsite role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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