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• Co-ordinates artwork information to enable the creation, progression & approval of new artworks by means of a design house/customer and print vendor;
• Co-ordinates product information so the design house/customer is able to create artwork right first time according to details outlined in the design brief and instruction email;
• Plans and prioritizes with the design house/customer and print vendor to ensure that the end product is delivered in a timely manner, either to meet intended product launch dates or submission deadlines;
• Liaises effectively with all levels of personnel within the company, external suppliers and customers;
• Is responsible for all aspects of vendor print proof approval;
• Raises purchase orders to cover artwork origination costs. Monitors and agrees payment of invoices. Resolves any invoice issues with the appropriate contacts;
• Develops and improves the artwork process to give financial benefits to the company;
• Ensures all processes and SOPs are adhered. Monitors and reports design house/customer and print vendor performance on a monthly basis to ensure quality, performance and costs are in line with business objectives;
• Ensures that all work carried out is in compliance with the required standards conforming to company – e.g. cGMP, SOP, specifications, Regulatory Affairs, Health and Safety and Environmental requirements;
• Proposes and implements continuous improvements.
• University degree or equivalent;
• Previous experience in a pharmaceutical industry preferably within an artwork or regulatory department considered an advantage;
• Experience in working with strict deadlines with high attention to details;
• Excellent communication skills in an international environment;
• Good computer operational experience (MS Office), specifically Excel skills;
• Knowledge of Print Process and Pharmaceutical Quality processes – specifically packaging/ artwork related would be an advantage;
• Customer orientation;
• Strong oral and written communication skills in English.
Supply Service Manager
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