The point where experts and best companies meet
Share
What You'll Do
As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. You're the primary CX point-of-contact for customers taking end-to-end ownership. You will understand their Business and Technical objectives and develop strategies that will enable them. You will be responsible for ensuring we deliver customer aligned outcomes. You will engage with both executives and technical partners within the customer.
Who You Are
Minimum requirements
*12 years of related experience in the technology Industry or client facing role
*Knowledge of at least two technology architectures
*Experience driving successful customer adoption and delivery of projects.
*Experience leading cross-functional teams in a matrix organization
*Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition
Minimum requirements:
*8 years of related experience in the technology Industry or client facing role
*Knowledge of at least two technology architectures
*Experience driving successful customer adoption and delivery of projects.
*Experience leading cross-functional teams in a matrix organization
*Experience with budgeting and recurring revenue concepts, manage margin and reduce attrition
*Spanish and English fluent
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
These jobs might be a good fit