GE HealthCare Field Service Engineer 

Greece, Attica, Athens 

755984004

The Field Engineer will be aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn

Responsibilities

• Maintain all models specific to a modality in the assigned area.

• Perform total system level trouble-shooting on complex multi-symptom problems.

• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.

• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.

• Assist in the growth and direction of business in geographic area.

• Responsible for Warranty and PMS contract cost control.

• Responsibly complete all administration tasks on time.

• Play a leading role in complex and multifunctional rooms.

• Share best practices.

• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Required Qualifications

• Qualified Technician/ Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience

• Technical analytical skills

• Ability to work independently with minimum supervision, high work standards and quality

• Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills

• Fluency in English and in Greek

• Valid driving license, active driving experience

Desired Characteristics

• High work standards and quality.

• Shows Initiative and motivation.

• Plans and organizes work effectively, self-motivated

• Excellent communication skills, listening skills, and interpersonal skills.

• Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs).

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.