JPMorgan Transaction Processing Associate – Fund Funds Custody Operations 

Philippines, Quezon City 

754866860

oversee deal placement and post-trade functions, ensuring seamless operations and client satisfaction. You will manageand act as a point of escalation, contributing to the strategic objectives of the department.

Job Responsibilities:

• Supervise workflow to prevent bottlenecks and missed instructions.
• Assess work allocation and identify areas of capacity.
• Act as a point of escalation for supervisors and support high-volume days.
• Record and monitor error logs and aged items.
• Perform transactions for hedge funds, mutual funds, and private equities.
• Ensure adherence to controls and escalate risk items immediately.
• Conduct staff meetings and one-on-ones to enhance performance.
• Mentor supervisors and assist in their development.
• Update SOPs and SLAs, ensuring compliance.
• Comply with audit and compliance regulations.
• Provide input and management for team projects.
• Implement strategy and core objectives in line with global operations.
• Provide guidance and feedback to supervisors and team members.
• Focus on team deliverables and adherence to SLAs.
• Develop and monitor staff performance.
• Recruit key talent into the team.
• Interact with internal business lines and external auditors.

Required Qualifications, Capabilities, and Skills:

• Minimum 7 years of experience in finance industry operations.
• Experience in managing/implementing change.
• Knowledge of general and alternative investments.
• Sound knowledge of financial markets.

Preferred Qualifications, Capabilities, and Skills:

• Tertiary qualification preferable.
• Project management experience.
• Excellent verbal and written communication skills.
• Proven leadership qualities and team-building skills.
• Ability to manage change and meet strict deadlines.