Boston Scientific Manager Finance 

India, Haryana, Gurugram 

754743644

India-Haryana, Gurgaon

Key Responsibilities:

• Run Support & Incident Management:
  • Be responsible for managing and resolving all IT Finance application incidents and service requests related to Oracle Hyperion On-Prem and EPM/PPM, acting as the primary point of contact for these systems.
  • Diagnose and troubleshoot technical issues within the IT Finance systems.
  • Coordinate with vendors and internal IT teams for incident resolution and service restoration.
  • Monitor system performance and proactively identify and address potential issues.
  • Manage and maintain tools & documentation related to incidents, resolutions, and knowledge base articles. Including workflows for Service Now, JIRA, & other incident management tools
• Enhancement Management:
  • Manage and deliver minor enhancements to the Oracle Hyperion On-Prem and EPM/PPM systems, including configuration changes, data migrations, and integrations.
  • Work closely with business stakeholders to gather requirements and define scope for minor enhancements.
  • Ensure timely and successful delivery of enhancements within budget and scope.
  • Use Agile defined methodology as defined by BSC standards
• System Administration:
• • Perform routine system maintenance tasks, including backups, upgrades, and security patches.
  • Ensure data integrity and compliance within the IT Finance environments.
  • Manage and coordinate activities with Third Party Run Support/Managed Service team.
• Stakeholder Management:
  • Build and maintain strong relationships with business stakeholders, including project managers, program managers, and business analysts.
  • Communicate effectively with stakeholders on project status, issues, and risks.
  • Proactively identify and address stakeholder concerns.
• Process Improvement:
  • Own Forecast/AOP and Consolidation cycle coordination.
  • Work along with IT Finance business owners to support business processes.
  • Continuously identify and implement process improvements to enhance the efficiency and effectiveness of business operations.
  • Develop and maintain best practices for IT Finance Applications usage and support.
  • Oversee the work of a team of direct report employees
  • Manage assigning tasks, monitoring performance, providing regular feedback, coaching for development, & conducting performance reviews
  • Ensuring alignment with company goals and standards

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Finance or a related field.
• 3 to 5 years of experience in IT Program and Project Management with a strong focus on EPM/PPM tools (e.g. Oracle Hyperion, Oracle EPM, Planisware, Anaplan).
• Proven experience in managing and resolving IT incidents and service requests.
• Strong understanding of Corporate IT frameworks and best practices.
• Excellent analytical and problem-solving skills.
• Previous experience managing direct reports a plus
• Strong communication and interpersonal skills, with the ability to effectively communicate with both technical and non-technical audiences.
• Understanding of Agile/Scrum and Waterfall methodologies.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Experience with scripting languages (e.g., SQL, Jython, Groovy, Python, PowerShell) is a plus.
• PMP or other relevant project management certifications are a plus