US Bank Assumption Loan Processor Category Banking 

United States, Kentucky 

752427088

We are currently seeking an Assumptions Loan Processor for our Assumptions team in Owensboro, KY. The Assumptions Loan Processor is responsible for managing assumption requests for eligible customers, ensuring that loan servicing requirements are met according to investor specifications. This role involves ensuring compliance with bank, regulatory, and investor guidelines, as well as maintaining high customer service standards. The Assumptions Loan Processor communicates with customers, internal staff, title companies, and other stakeholders to address inquiries, resolve issues, and gather all necessary documentation required for the assumption process.

Key Responsibilities:

• Manage assumption requests for eligible customers in accordance with investor guidelines and bank policies.

• Ensure compliance with regulatory requirements and investor standards throughout the assumption process.

• Communicate effectively with customers, internal teams, and external parties to address inquiries and resolve issues related to assumption requests.

• Obtain all necessary documentation and information required for assumption processing, including verification of borrower eligibility and financial documentation.

• Review loan files and documentation to identify any discrepancies or missing information, taking appropriate actions to rectify issues.

• Collaborate with loan officers, underwriters, and other departments to facilitate smooth and efficient assumption transactions.

• Maintain accurate records and documentation of assumption activities, ensuring data integrity and compliance with record-keeping standards.

• Provide exceptional customer service by addressing customer concerns, answering questions, and providing timely updates throughout the assumption process.

• Stay informed about industry trends, regulatory changes, and best practices related to loan assumptions, and incorporate relevant knowledge into daily operations.

• Perform other duties and responsibilities as assigned by management to support the overall objectives of the loan servicing department.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications

• High school diploma or equivalent

• Typically two to three years of job-related experience

Preferred Skills/Experience

• Good knowledge of assumptions processing and closing policies and procedures, documents, underwriting requirements, governmental and agency requirements, terminology and automated processing systems.

• Previous experience in loan processing, mortgage servicing, or related financial services role preferred.

• Strong understanding of loan servicing procedures, regulations, and investor guidelines.

• Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues.

• Detail-oriented with strong organizational skills and the ability to prioritize tasks effectively.

• Proficient in Microsoft Office Suite and loan servicing software.

• Ability to work independently and collaboratively in a fast-paced environment.

• Commitment to providing outstanding customer service and resolving issues promptly and effectively